Thursday, January 29, 2009

Simple Solution

Saudi Arabian Airlines has posted a big loss and is blaming it on no-show passengers. Really rather amazing. The world's 15th largest airline, and it is the passengers fault for not showing up. Some "3.61 million passengers did not fly even after reconfirmation of their bookings. ...domestic flights witnessed the largest number of no-show passengers last year as 2.3 million people did not travel after reconfirming their seats. International flights saw 1.15 million no-show passengers." The airline is the victim. [Yes, it is. As much as an airline can be a victim of stupidity, I guess.]

Pssst! Here's what you do to solve the problem. Make the passengers pay in advance for their seats and you won't have to worry about them not showing up! Fire your CEO for not coming up with such a policy on his own. It doesn't take a rocket scientist... Is there any other airline in the world that does not require payment in full to reserve a seat on a flight? If I was a stockholder of this company I'd be going ballistic over the loss - which could have been prevented.

1 comment:

  1. "Pssst! Here's what you do to solve the problem. Make the passengers pay in advance for their seats and you won't have to worry about them not showing up! Fire your CEO for not coming up with such a policy on his own. It doesn't take a rocket scientist... Is there any other airline in the world that does not require payment in full to reserve a seat on a flight? If I was a stockholder of this company I'd be going ballistic over the loss - which could have been prevented."

    EXACTLY!!!

    Gill

    ReplyDelete

 
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